Thank you for shopping at PickEasyNow.com. We strive to ensure that our customers are fully satisfied with their purchases. However, if you are not satisfied with your order, please review our Refund and Return Policy below for information on how to proceed.

1. Returns

We offer a return policy for products purchased on PickEasyNow.com. You may return items within 14 days from the date of delivery for a refund or exchange, subject to the conditions below:

  • Eligibility for Return:
    • The product must be unused, undamaged, and in its original packaging.
    • Products must not be opened or tampered with.
    • Items that are perishable, intimate, or hygiene-related (e.g., undergarments, swimwear) cannot be returned unless defective.
    • All products sold on PickEasyNow.com are copies and refurbished items, and they may show signs of wear or minor cosmetic imperfections. These items are eligible for return only if they are defective, damaged, or do not meet the performance standards after inspection.
  • Return Process:
    • To initiate a return, please contact our customer service team at spiriliciousproductionspvtltd@gmail.com or call us at 9686405392.
    • Provide your order number and details of the item you wish to return.
    • Once we confirm the return eligibility, we will provide you with return instructions.
    • Customers are responsible for the cost of return shipping unless the product is defective or incorrect.

2. Refunds

Refunds will be processed for returned items once they are received and inspected. The refund will be credited to the original payment method. Please note:

  • Processing Time: Refunds typically take 7-10 business days to process after receiving the returned product.
  • Partial Refunds: If the returned item is not in its original condition or is damaged, we may issue a partial refund based on the condition of the product.
  • Non-Refundable Items: Some items may not be eligible for a refund. These include:
    • Gift cards
    • Downloadable products or services
    • Items marked as “non-returnable” on the product page
    • Refurbished products that have been used or tampered with.

3. Exchanges

If you wish to exchange an item for a different size, color, or product, you may request an exchange within 14 days of receiving your order. The exchange process is subject to the following:

  • The item you wish to exchange must be in its original condition and packaging.
  • If the product you wish to exchange for is out of stock, you may receive a refund or opt for a different product.
  • Shipping costs for exchanges will be borne by the customer unless the exchange is due to a defect or error on our part.

4. Damaged or Defective Items

If you receive a damaged or defective refurbished product, please contact our customer service team within 7 days of delivery. We will provide you with a return shipping label, and the item will either be replaced or refunded, depending on your preference.

5. Cancellations

Orders can be canceled before they are shipped. If you wish to cancel your order, please contact us as soon as possible. Once the order has been shipped, you will need to follow our return policy.

6. Shipping Fees

Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or defective item). If you are returning an item for a refund, the original shipping costs will be deducted from the refund amount, except in cases of damaged or defective items.

7. How to Contact Us

For any questions regarding returns, exchanges, or refunds, please contact our customer support team at:

Email: spiriliciousproductionspvtltd@gmail.com
Phone Number: 9686405392
Address: R/o #1-866/36/7 Anjum complex, Behind Sangameshwar hospital BhagawatiNagar, Central bus stand road, Sannur, Gulbarga, Gulbarga, Karnataka, India, 585102

Thank you for choosing PickEasyNow.com! We appreciate your business and aim to ensure a hassle-free shopping experience.